Key Features

• Proactive Appliance Health Monitoring — the platform now automatically detects health issues on district appliances, tracks resolution status, and surfaces alerts before classrooms are impacted.
• School-Hours-Aware Deployments — a new UpdateGuardian component intelligently defers software updates until outside school hours, ensuring no deployment ever interrupts an active lesson.
• Early Access Beta Opt-In — districts can now self-enroll in the Early Access program directly from the platform UI, gaining first access to new capabilities before general availability.
• Ring Deployment Visibility & Recovery — failure alerts appear inline in the deployment list and detail views, appliance and district counts are accurate, and administrators can restart cancelled ring deployments from a single screen.
• Bulk Appliance Management — administrators can now select and move multiple appliances simultaneously, turning what was a one-at-a-time task into a single operation.
• Table State Persistence — filters and sort order are preserved as you navigate across pages, so your view is always ready when you return.

How Does It Impact Our Customers?

Districts using EPIC+ 1.2 gain a significantly more proactive and resilient platform. Health issues on student appliances are detected and reported automatically — before a support ticket needs to be filed — while the UpdateGuardian component ensures software deployments never disrupt an active classroom session. The overhauled ring-deployment experience puts full visibility and control at administrators' fingertips: see exactly which appliances and districts are in scope, catch failures as they happen, and recover quickly with a single restart action. Routine device housekeeping is faster too, with bulk appliance moves replacing one-at-a-time workflows.

What Is EPIC+ 1.2?

EPIC+ 1.2 is a feature release that delivers the first wave of automated appliance-health intelligence alongside a school-hours-aware deployment safety layer. The release also matures the ring-based software delivery pipeline with improved observability, district-facing Early Access enrollment, bulk device management, and a series of quality-of-life improvements and security hardening across the platform.

Why Does It Matter?

Schools rely on EPIC+ to keep their audio-enhancement appliances running reliably — and on district technology teams to deploy updates without disrupting the school day. Version 1.2 moves the platform from reactive to proactive: health problems are surfaced automatically before classrooms feel the impact, and the UpdateGuardian guarantees that no update lands mid-lesson. By putting Early Access enrollment and clearer deployment dashboards directly in administrators' hands, EPIC+ 1.2 gives the people responsible for student learning outcomes more visibility, more control, and more confidence in every deployment.

See the companion Engineering Release Notes for additional detail.

Published July 2, 2026