Key Features

• Real-time notifications — the EPIC+ portal delivers live status updates instantly via WebSocket, with no page refresh required
• Full device management — operators can add, edit, and configure devices directly in the portal
• ae-1.com custom domain — EPIC+ is now accessible through the streamlined ae-1.com address
• Config sync visibility — see when device configurations are successfully applied to appliances in real time
• Command outcome tracking — operators are notified the moment commands complete, are acknowledged, or encounter a failure
• Appliance event stream — appliance events are now captured, indexed, and surfaced for operational awareness

How Does It Impact Our Customers?

EPIC+ 1.4 puts operators in control like never before. Real-time WebSocket notifications mean districts no longer have to refresh the portal to see what is happening — status changes, command outcomes, and configuration sync results appear the moment they occur. The new device management suite lets operators add, edit, and configure devices without leaving the portal, dramatically reducing the friction of onboarding new equipment. And with EPIC+ now reachable at ae-1.com, accessing the platform is simpler and more memorable for everyone on the team.

What Is EPIC+ 1.4?

EPIC+ 1.4 is a feature release that delivers a real-time communication layer, a complete device management experience, and a production-ready custom domain. It connects the portal to a live WebSocket event bus so that every appliance action — configuration delivery, command acknowledgment, and event streaming — flows instantly to the operator's screen. The release also lays the operational foundation for large-scale device fleets by introducing per-appliance security credentials and a robust appliance event ingestion pipeline.

Why Does It Matter?

Fast, accurate situational awareness is at the heart of safe and effective audio management in educational environments. When an operator sends a command or pushes a new configuration, they need to know it landed — not minutes later, but immediately. EPIC+ 1.4 closes that feedback loop, giving districts the confidence to manage hundreds of appliances with the same ease as managing one. Combined with a seamless device onboarding flow and a cleaner custom domain, this release makes EPIC+ a more powerful and approachable tool for every district administrator.

See the companion Engineering Release Notes for additional detail.

Published July 15, 2026