Key Features

• Full device fleet visibility — list, inspect, and categorize every connected device in a deployment
• Push and sync device configuration directly from the platform with a new config management API
• New Site Defaults editor lets district administrators set site-wide baseline settings from the UI
• CommandEgress edge component ensures reliable command delivery to devices, even across connectivity interruptions
• EventReporter edge component streams real-time device events to the cloud for instant monitoring and analytics
• Feature-flags backend enables targeted capability rollouts per tenant with no service disruption

How Does It Impact Our Customers?

EPIC+ 1.5 puts district technology coordinators firmly in control of their audio-enhancement fleet. Administrators can now see every device across their deployment, push configuration changes directly to individual devices or entire sites, and trust that those changes will land reliably — even when a device is temporarily offline. The new Site Defaults editor removes tedious per-device setup, dramatically cutting onboarding time when new locations go live. Operations teams gain earlier, richer visibility into what is happening on the ground through the real-time event pipeline, while feature flags let Audio Enhancement teams enable new capabilities for specific customers at any time without touching existing deployments.

What Is EPIC+ 1.5?

EPIC+ 1.5 is a feature release that significantly expands the device management and edge-intelligence capabilities of the platform. It delivers a complete device-configuration lifecycle — from discovering and inspecting connected hardware to pushing and synchronizing configuration changes — alongside two new Greengrass edge components that form the backbone of real-time, bidirectional device communication: outbound command delivery via CommandEgress and inbound event reporting via EventReporter. The release also introduces the Site Defaults UI, giving administrators a streamlined interface for configuring baseline settings across a site without individual device visits.

Why Does It Matter?

Managing audio-enhancement hardware across dozens of classrooms and buildings has historically required on-site intervention or error-prone manual processes. EPIC+ 1.5 moves that management fully online: districts can audit their entire fleet, update settings remotely, and be confident that commands reach their destination — all from a single platform. The underlying reliability infrastructure ensures less downtime, faster incident response, and a communication layer that scales as deployments grow. For Audio Enhancement go-to-market teams, feature flags unlock safe, incremental capability rollouts without risk to existing customers, accelerating the path from development to delivered value in the classroom.

See the companion Engineering Release Notes for additional detail.

Published July 23, 2026