Key Features

• New District and School Analytics — selection-driven navigation lets administrators drill from district-level insights down to individual schools.
• New System Health Dashboard — gives customers real-time visibility into the status of their EPIC+ environment.
• School and site System Settings management with configuration sync — teams can update settings and see push, impact, and sync status in real time.
• Expanded device management — add, configure, and batch-update devices, push site defaults, run device discovery, and import or export devices in bulk via CSV.
• Streamlined navigation with unified links across apps and permissions that consistently match each user's access level.

How Does It Impact Our Customers?

This release gives districts significantly more visibility and control over their EPIC+ environment. New analytics views let administrators understand usage and health at both the district and school level, while the System Health Dashboard surfaces real-time status so issues can be spotted early. Expanded device management — from bulk CSV import/export to batch settings updates and live discovery — cuts the time IT teams spend configuring and maintaining appliances, and tighter navigation and permission alignment make the day-to-day experience more consistent and secure.

What Is EPIC+ 1.6?

EPIC+ 1.6 is a feature release focused on giving customers deeper operational visibility and more efficient device and settings management. It expands the platform's analytics and system health capabilities, introduces configuration sync for system settings, and rounds out the device management toolkit with import/export, discovery, and batch update capabilities — all delivered as part of the ongoing EPIC+ platform rollout.

Why Does It Matter?

Districts rely on EPIC+ to keep their audio enhancement systems running smoothly across many schools and devices, and that only gets harder as deployments grow. By putting analytics, system health, and device configuration in one place — with real-time sync and status — this release helps IT teams catch problems sooner, manage larger device fleets with less manual effort, and give administrators the district- and school-level insight they need to make confident decisions. That translates directly into more reliable classroom audio and less time spent on maintenance instead of supporting students.

See the companion Engineering Release Notes for additional detail.

Published August 19, 2026