Product Updates & Resources

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EPIC System 1.9.0.0

Technical Release Notes 1.9.0.0

Additions

  • EPIC Operating System Updated to Ubuntu 20.04 LTS (Long Term Support), ensuring the latest application and security updates are available and applied.

  • Asterisk SIP Engine Updated to latest stable LTS version 18.

  • Asterisk SIP driver updated to modern PJSIP driver.

  • EPIC application backend updated to latest platform (Node 14.18)

  • EPIC application dependencies and packages updated to latest supported versions (NPM).

  • MySQL updated to latest LTS release

  • Help Videos updated!

  • Paging/Intercom softphone stability improvements

  • Additional security updates across application (including enhanced encryption on user data)

Fixes

  • Rolled up all hotfixes and cumulative updates and many other minor fixes related to the platform updates.

  • Fixed EPIC Kiosk Audio Recording Crackle/Choppiness.

Tech Notes

  • Version 1.9.0.0 is a MAJOR change. The Operating System and many critical system packages have been upgraded.

  • An upgrade should be scheduled and Audio Enhancement personnel will assist in upgrading an EPIC System from any previous version. Please contact support@audioenhancement.com or call 800-932-3578

  • There is an automated update package available upon request but Audio Enhancement recommends working with our personnel to update the system.

  • There is a specialized import process from 1.8.1.0+ versions of EPIC to 1.9.0.0. Customers will need to be updated to 1.8.1.0 or above, then take a backup. After installation of 1.9.0.0, this backup can be directly imported into EPIC 1.9.0.0 for a seamless upgrade.

  • If District View is being utilized along with the EPIC System, it must also be upgraded to 1.1.0.0+ to be compatible with EPIC System 1.9.0.0+

Known Issues

  • No known issues