Product Updates & Resources

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EPIC System 2.2.1.2

Technical Release Notes 2.2.1.2

Additions

  • Changed the ClassLink SSO response to support login on the EPIC Mobile app.

    • NOTE: the EPIC Mobile app will need to be updated to be compatible with this and future versions of EPIC.

Fixes

  • SIP IP pushed to devices to connect to EPIC was using a previous IP on some rare occasions. 

  • The ITC module was not allowing new layouts to be pushed.

  • Fixed an issue where the ITCs required a pin in order to use Lockdown screens, but that functionality had been inadvertently removed. Added this functionality back to the ITCs.

  • If multiple users tried to access SAFE alert videos simultaneously, in some instances the video wouldn't load.

  • Fixed an issue where when sharing VIEWPath recordings with Canvas, it wouldn’t share the video.

  • Fixed an issue in the Time Settings where it would just throw an error instead of saving the changes.

Tech Notes

  • Notice for EPIC Versions Prior to 2.2.1.0! SMS text notifications will not work until EPIC is upgraded to 2.2.1.0 or above.

  • EPIC 2.2.0.0 and District View 1.2.0.0 introduce a more secure connection mechanism. Both systems need to be updated simultaneously.

  • Version 2.1.0.0 and above is required for EPIC Mobile Application. Mobile App validates EPIC system when URL is entered to check for compatibility between app and server version.

  • Versions 1.9.0.0 and above can use the standard upgrade procedure to update to 2.1.0.0+.

  • Versions below 1.9 must contact Audio Enhancement for a custom upgrade process.

    • Users must first upgrade to 1.9.0.1 and then run the upgrade to 2.1.0.0+

    • There is a specialized import process from 1.8.1.0+ versions of EPIC to 1.9.0.0. Customers will need to be updated to 1.8.1.0 or above, then take a backup. After installation of 1.9.0.0, this backup can be directly imported into EPIC 1.9.0.0 for a seamless upgrade.

Known Issues

  • SMS and Email are not working in versions lower than 2.2.1.0