EPIC System 2.5.0.1

Technical Release Notes 2.5.0.1

We found an issue where in some cases when updating the SIP Trunk, EPIC wouldn’t recognize it as a new trunk and not allow it to be saved. We have fixed this issue.
We found that if EPIC ever lost internet connection, and EPIC was restarted, it wouldn’t start up properly and leave the screen blank. Changed where the command is located in the restart, so the application could come up correctly.
There was in issue when creating an API action for an event, and EPIC wouldn’t allow the event to be saved. We have fixed this issue.

Notice for EPIC Versions Prior to 2.2.1.0! SMS text notifications will not work until EPIC is upgraded to 2.2.1.0 or above.
EPIC 2.2.0.0 and District View 1.2.0.0 introduce a more secure connection mechanism. Both systems need to be updated simultaneously.
Version 2.1.0.0 and above is required for EPIC Mobile Application. Mobile App validates EPIC system when URL is entered to check for compatibility between app and server version.
Versions 1.9.0.0 and above can use the standard upgrade procedure to update to 2.1.0.0+.
Versions below 1.9 must contact Audio Enhancement for a custom upgrade process.
- Users must first upgrade to 1.9.0.1 and then run the upgrade to 2.1.0.0+
- There is a specialized import process from 1.8.1.0+ versions of EPIC to 1.9.0.0. Customers will need to be updated to 1.8.1.0 or above, then take a backup. After installation of 1.9.0.0, this backup can be directly imported into EPIC 1.9.0.0 for a seamless upgrade.