EPIC 2.5 is a major release update that includes several significant user interface changes. Administrators should review the EPIC Interactive Training Module and prepare and train users prior to rolling out the updates. This is an open early access release. Customers should be aware of the updates and test them thoroughly before rolling them out to all sites.

EPIC 2.5 introduces friendly contact based management for alert and event notifications. When migrating from a version prior to 2.5, notification events must be manually migrated to a contact list and then added to events. If administrators edit events after updating to 2.5 prior to migrating contacts, event contacts may be lost.

Additions

• In the Bulk Configuration, if users made volume changes to specific devices and ran it, the volume changes would be overwritten. We have removed the volume from the Bulk Configuration process so any changes to an MS device will remain.

Fixes

• If two or more users were logged in to the same EPIC system, the Listen In during a SAFE alert would not function correctly. This has been corrected, the Listen In will function correctly no matter the number of users logged in.

• In some cases, if a room name contained an alphabetical character, the SAFE Preview would not function correctly. This was corrected to work with or without these characters.

• After adding a CAP event conditions, and then saving the event, it would be removed from the event. This has been fixed so the CAP condition will save properly.

• An issue was found where EPIC wouldn’t accept certain domains when creating a backup. This has been fixed to accept all domain names.

• Various minor fixes for the CZA-1300 devices

Major Version Notes

2.5.4.0 is part of the 2.5 Major Version of EPIC releases. The release notes above are specifically for 2.5.4.0.

For customers upgrading from a different Major Version (prior to 2.5), these notes provide additional information on what is new in this Major Version.

• Redesigned Ultra-Friendly User experience for the Home Page for Intercom, Paging, and Alerts.

• Confirm Room Lockdown Check-in feature allowing visibility to which rooms have completed lockdown procedures

• SAFE View allowing 3rd party security cameras to be viewed in EPIC during an Emergency

• Door Position monitoring and alert capabilities for campus security awareness

• New and improved Event Engine making it easier than ever for schools to manage their events!

More specific details can be found within each version in the Release Notes Archive

Tech Notes

• It is suggested to disable the “Pull down to Refresh” feature on the Kiosk to help improve touch functionality. Instructions on how to disable this feature Click Here.

Known Issues

• SMS and Email are not working in versions lower than 2.2.1.0