EPIC 3.0 is a major release that includes significant user-facing backend changes to enhance security, improve performance, and provide better support. Administrators should review the EPIC Interactive Training Module and prepare and train users prior to rolling out the updates.

When migrating from a version prior to 2.5, notification events must be manually migrated to a contact list and then added to events. If administrators edit events after updating to 2.5 prior to migrating contacts, event contacts may be lost.

Additions

• SAFE Badge Updates
  Enhanced the User Equipment tab to provide greater visibility and management of SAFE Badges

  • Battery levels are now displayed using color indicators for quick recognition

  • Added a column to identify badges not seen for over 24 hours

  • Introduced automated email notifications to Support and Maintenance contacts for inactive badges

    • Ability to include or exclude specific badges—or all badges—from these alerts

  • Added logging to identify changes made for each badge

Fixes

• Duplicate SAFE Alerts
  Resolved an issue affecting schools with MS-450 devices where SAFE alerts could be duplicated, causing confusion during critical events. MS-450 devices now correctly process and play a single alert, ensuring clear and reliable communication during emergencies.